Saturday, 1 February 2014

ScottishPower Leave Customers In The Cold

Scottish Power Leave Customers In The Cold 
With NO WAY To Top Up  "AGAIN"

After many visits to the shops in the area, only to be told sorry we can't do any-more transactions with our system today (because apparently shops can only sell so many phone, gas and electric top ups per day)
 I decided to get my self a Scottish Power USB Key Pod..
Apparently this then lets me top up my KEY on line using my Debit/Credit card and my Pod


Sadly this things been Hit & Miss since i paid the £14 for it!!!!

Often i sign in and as i hit next it then takes me to another site (both of which ive had to add to my internet trusted zone) Only to get so far then it logs me out....  After taking my money, now scottish power don't actually get the money, my bank just leaves it in limbo for THREE DAYS then it returns to my bank

SO FOR 3 DAYS I HAVE NO MONEY OR ELECTRICITY!!

ALSO THIS HAPPENS A HELL OF A LOT TO!!!!

You Visit The Initial Page Here  
 http://scotishpower.co.uk/payg
(Win XP IE 8) AND YOU GET THIS


SO YOU TRY A REFRESH AND YOU GET THIS
 it then bounces you to this URL
https://www.spenergy.co.uk/GTConnect/SecureHttpAcceptor?gtxInitialProcess=EnergyPoint.EnergyPointMain



NOW YOUR THINKING "GREAT"  FINALLY I CAN TOP UP MY KEY
   SO YOU PUT YOUR DETAILS IN AND CLICK  "LOGIN"
       AND YOU GET THIS!!!!!!

You have been successfully logged out and can now close this window.

 URL's on Trusted List, PopUp Blockers OFF, all cookies acepted, PC FULLY UPDATED & CLEAN
(tried a number of systems.. all wont work)

SCOTTISHPOWER LEAVING 1000's OF FAMILIES IN THE DARK
Seams to be the New Scottishpower Moto These Days

Note ive tried to do this on 4 Computers...
on Windows 7 i get told i MUST use version 6 of internet explorer OR higher...
I WAS USING INTERNET EXPLORER... IM NOT STUPID... THEY ARE....

So i can either
A) Wait In The Cold & The Dark....
B) Waste £10 to £20 on the phone to get no where..
C) Walk In Their Outlet and just start fucking shooting their staff...
D) Message the useless pricks who run the facebook page AGAIN...
E) Try and hold out the 5 days they promised via Auto Response To Reply

I often wonder how those who are housebound survive in this world when NO fkn company bothers to do their job..
I shall have to just eat my COLD BEAN BUTTIES  While WRAPPED IN MY QUILT

STUPID, INCOMPETENT, USELESS, MORONIC, SHIT FUCKING COMPANY!!!

Ive even had bills for £380.. because they had NO record of any payments.. luckily i had EVERY date and TRANSACTION number saved.. and a Bank Statement to back it up...
It's certainly NOT the first time a fucking company has wanted money paying 2 or 3 times instead of once...  and they expect people to fucking Trust using Direct Debits????   FUCK OFF!!!!

THIS ISN'T A BROKEN POWER LINE...
THIS ISN'T A NEW WEBSITE THAT'S UNDER MAINTENANCE...
THIS IS SHEER FUCKING HUMAN ERROR AND STUPIDITY..
ZERO THOUGHT FOR CUSTOMERS...

FIX THE ERROR AND ALSO FIX THE WINDOWS FUCKING 7 ERROR BECAUSE WINDOWS XP ENDS ON APRIL 14th
AND REMEMBER US PEOPLE "DON'T"  WANT TO BE FUCKING TRACKED BY YOU WHILE BROWSING SO FUCKING TURN THAT BROWSER TEST OFF TO!!!!

UPDATE: 13th February 2014


well after what looks like LOADS OF WORK!!!!
the site is still FUCKED!!!!


USING IE 8 YOU GET THIS BULL SHIT


AND THESE JOYS TO

AND THIS FKN CRAP

UPDATE: 11th January 2016